[M/SQW-JP] Quality Engineer for Sales Quality and Warranty 顧客営業品質保証部門
企業概要
The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations.
求人内容
Global SQW team tasks
- 顧客グローバル品質トピックスの顧客窓口
- 顧客品質実績データの分析と社内品質レポートの発行、品質改善計画作成支援
- 品質に関する活動の推進/サポート
- ワランティ費用削減活動の推進、顧客との交渉
- 各種顧客依頼事項への対応/サポート
- 海外の品質部門チームのサポート及び取り纏め
- 顧客品質監査/会議 支援対応
- 新製品のSafe Launch（初期流動）活動
- 顧客要求事項の分析/評価、社内Toolへの対応
- Customer window about quality topics
- Cockpit charts – monitoring of Bosch-performance (quality, costs, special/customer KPIs,...)
- Initiate & coordinate quality projects with OEM (e.g. 3MIS S&C reduction….)
- Negotiation of warranty reimbursements (e.g. commercial agreement), „service actions“ payments & recalls, support commercial handling of warranty costs
- Support of general / non project specific customer requirements
- Coordinate Global Quality team
- Support and coordinate of customer visit and meeting (audit)
- Planning & defining of launch support activities
- Enter generic customer requirements into Bosch Data Tool and ensure completion of requirements evaluation
資格
必要要件
- 各ITツール、システムを率先して習得できる能力・意欲
- 英語力/日本語
- 社内、顧客とのコミュニケーション力
歓迎要件
- 品質保証関連業務の経験（市場/0km不具合対応、改善活動、品質監査等）
- 改善活動への参加、推進実績
- 顧客との交渉スキル
MUST:
- Ability and motivation to take the initiative in learning IT tool and system
- English/Japanese skill
- Communication skills within the company and with customers
Additional recommended skill
- Experience in Quality assurance work (Quality audit. Leading improvement activities)
- Experience of improvement activity
- Negotiation skills with customers
その他の情報
勤務地は浜松もしくは豊田事務所 相談に応じます。
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